Privacy Policy

Effective Date: 27/01/20206

Eric's Barber Shop ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our web application and its associated services. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of personal information as part of our operations:

  1. Account-Related Information:
    • Name
    • Email address
    • Password (stored securely)
    • Role (e.g., Customer, Barber, or Admin)
  2. Booking Information:
    • Appointment dates and times
    • Notes for services
    • Description of services availed (e.g., Haircut, Beard, Full)
  3. Payment Information:
    • Payment methods and related transaction data (handled through third-party payment processors; we do not store full credit/debit card details).
  4. Communication:
    • Contact details (e.g., email address, phone number)
    • Notification preferences
  5. Authentication and Security:
    • Refresh tokens for managing authentication sessions
    • Multi-factor Authentication (MFA) data if enabled

How We Use Your Information

We use your personal data for the following purposes:

  1. Service Provision: To provide our services, such as booking appointments, managing profiles, and handling payments.
  2. Communication: To send booking confirmations, service updates, and other important notifications.
  3. Authentication and Security: To verify your identity and maintain secure access to the platform.
  4. Personalization: To provide tailored experiences, such as customized booking recommendations.
  5. Compliance: To comply with legal requirements or enforce our terms of service.
  6. Debugging and Analytics: To analyze usage data and improve the performance of our web application.

Information Sharing

We may share your personal information in the following instances:

  1. Service Providers: With third-party services like payment processors, email services, and cloud storage providers.
  2. Legal Compliance: If required by law, court order, or legal proceedings.
  3. Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We employ strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our platform uses cookies and other tracking technologies to enhance your browsing experience and gather analytics. Cookies are small files stored on your computer that allow us to recognize repeat visitors. You can manage or disable cookies through your browser settings; however, certain features of the platform may not function without them.

Your Rights

You have the following rights regarding your personal data:

To exercise your rights, please contact us at fahmidulhaque97@pm.me.

Third-Party Services

Our platform may include links or integrations with third-party services, such as email verification systems, payment processors, or social media accounts. This Privacy Policy does not cover how third-party services collect or use your data. We encourage you to review the privacy policies of these third-party services to remain informed about their practices.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. When we make changes, we will notify you by updating the Effective Date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, feel free to contact us at: